FAQ
Please be assured that all of our shipping packaging is discreet - with noted sender being "Boadicea Gifts".
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Domestic Shipping
​All of our domestic shipping is via Royal Mail Tracked48 £3,95 (unless Tracked24 or Next Day Delivery options are chosen).
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Orders will be combined and charged the flat fee of £3.95
If your item is delayed in the post, please contact us after 10 working days (earliest Royal Mail will allow) and we can raise an investigation on your behalf.
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International Shipping
Our International shipping is via Royal Mail in the UK and then local postal services such as USPS in the USA. All of our shipping is International Tracked & Signed* For
USA shipping is £19.99
Non European Union & Ireland £14.99
*If you would rather Tracked only, please message us.
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The usual delivery times are 10 - 14 working days for the USA and 5 -7 working days for Europe.*
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If your item is delayed in the post, please contact us after 10 working days (earliest Royal Mail will allow) and we can raise an investigation on your behalf.
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*Please also note that during the Christmas period - delivery times can be substantially longer as all postal systems are usually stretched at this time.
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Returns & Refunds
We do accept returns if item is in its original condition and the buyer pays for return postage costs. Please contact us within: 30 days of purchase.
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Refunds of the original item price will then be issued.
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Dispatch Times
​We dispatch orders usually within 1 - 3 working days.
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Tax & Duties
Please note that for all international customers & orders - you will be responsible for any tax & duties that are due - shipping only covers the actual shipping costs.